How we work
Security-first and proactive — because catching a problem on Tuesday afternoon beats explaining an outage on Wednesday morning. Break-fix IT waits for things to fail. We don't.
No cost, no obligation — call or text (254) 226-9122
From first look to long-term partner
-
Free assessment
A no-obligation look at where you stand: what works, what is at risk, and what fixing it should cost. You get the findings in writing, whether or not you hire us.
-
Onboarding & baseline
We inventory every device, account, and login, close the obvious gaps first, and document everything — so nothing about your business lives in one person's head.
-
Proactive monitoring & security
24/7 threat detection, patching, and tested backups run quietly in the background. Most problems get fixed before you ever know they existed.
-
Ongoing support & strategy
Fast help when something does come up, plus quarterly reviews and a plain-English roadmap so your technology keeps pace with where the business is going.
Security is the foundation, not the upsell
A lot of IT providers sell a base plan and then charge extra to make it safe. We think that gets the job backwards. Every IronPoint plan is built on 24/7 threat detection and response backed by the Huntress security operations center, multi-factor authentication done properly, and backups that are actually tested — from day one, at every tier.
We build it that way because the rest of the world already treats your business as if security were the baseline. Cyber-insurance carriers now commonly require endpoint detection and response, MFA, and tested backups as a condition of coverage. New DoD contracts carry CMMC clauses, and primes are verifying their subcontractors' scores in SPRS. The FTC Safeguards Rule requires tax preparers to maintain a written information security plan, and HHS enforces HIPAA risk-analysis failures against practices of every size. Insurers, regulators, and criminals all assume you have this handled — our job is to make that assumption true.
The payoff of doing it this way is boring, in the best sense: fewer emergencies, faster insurance renewals, audits that end quickly, and a business that keeps running while your competitors deal with surprises. That is what proactive means in practice.
Why IronPoint
-
Local, and actually here
Based in Killeen with on-site service across the Killeen–Temple corridor. When you call, you reach the person who does the work — not a national call queue.
-
Security-first by design
Every managed plan starts with 24/7 threat detection and response backed by the Huntress security operations center, not bolted on as an upsell.
-
One partner for all of it
IT, cybersecurity, AI automation, repair, and your website — one accountable vendor instead of four contractors pointing at each other.
-
Plain English, straight answers
Certified (CompTIA A+, Network+, Security+) and allergic to jargon. You get real options and real prices before any work starts.
Ready to stop worrying about your tech?
Start with a free, no-obligation assessment — or just call. You'll talk to the person who does the work.